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4 posts total

2026-08-118 min read

The "DELIVERED" That Never Arrived

A notification database was reporting DELIVERED for mail that never arrived. Delivery was recorded the instant SES accepted the API call — not when the message landed — so ~37,000 bounces a day were filed as successes, hiding a steady 52% bounce rate and a bill quietly running at double. The fix was to stop trusting acceptance and wire the real delivery events back on.

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